Flight Dispatcher

Operations | IOCC | G&A · Bedford, Massachusetts
Department Operations | IOCC | G&A
Employment Type Full-Time
Minimum Experience Experienced

Job Title: Flight Dispatcher

Salary: From $60,000 a year

Job Type: Full-Time; Salaried Exempt

Reports To: Director Integrated Operations Control Center

Direct Reports: None

Work Location: Bedford, MA (not remote)


  • High school or equivalent (Required)
  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)
  • Aircraft Dispatcher Certificate (Required)
  • Part 121 Aircraft Dispatcher: 1 year (Preferred)

Position Summary

The Flight Dispatcher is responsible for promoting flight safety and network efficiency while maintaining compliance with all applicable federal regulations, company policies and procedures. The Flight Dispatcher plays a key role in providing a safe travel experience for our Customers.

Job Responsibilities

1. Review & analyzing all available meteorological conditions, Notices to Airmen (NOTAMs), field conditions, and Air Traffic Control directives for the route of flight. Maintaining situational awareness of changing conditions.

2. Maintain flight watch and following of flights and aircraft under their control.

3. Generating the Dispatch Release for transmittal to the flight crew. Including, but not limited to:

  • Providing an efficient route of flight, considering items such as turbulence, navigational limitations, Tech/Ops limitations, and adverse meteorological conditions.
  • Calculating the fuel required for a safe completion of the flight, considering items such as the winds aloft, air traffic, airfield abnormalities, and forecast weather conditions, and alternate considerations, if required or desired.

4. Share joint Operational Control with the Pilot in Command by providing all available current information that may affect the safety of the flight to include, but not limited to:

  • Providing updates to airport, weather, and traffic conditions along the route of flight.
  • Recommending changes to the routing, altitude, alternate while en route.
  • Delaying and/or cancelling flights if conditions exist that threaten the safety of the aircraft, crew, and our customers.

5. Ensure that any flight under their control can comply with all applicable FAA regulations and company policies at all time.

6. Ensure that flight data is accurate.

7. Assessing operational complications and providing solutions in a timely manner for the benefit our Crews and Customers.

Outcomes and responsibilities:

  • Safety Always: Encourages safety for our customers and crew through communication, continuous awareness, and attention to all details during all phases of flight.
  • Communication: Shares information accurately, directly, and simply with fellow crewmembers to create understanding and build trust.
  • Operational Excellence: Provides for and maintains our operational objectives by ensuring safety, meeting all regulatory standards, and on-time performance

Required Qualifications

  • Be a U.S. Citizen, or U.S. citizen or alien with legal right to accept employment in the United States without restriction
  • Speak and write fluent English as required by FAA
  • Be at least 23 years of age
  • Possess a valid U.S. passport
  • Possess a valid FAA issued aircraft dispatcher certificate
  • Possess a High School Diploma or equivalent
  • Have experience using Microsoft Office tools and software
  • Be able to lift and carry up to 20 lbs. of office material
  • Be able to work under pressure
  • Able to multi-task with multiple tasks that have to be managed in a time critical environment
  • Have strong communication and problem-solving skills
  • Have a proven record of reliability and excellent attendance
  • Present a neat, professional, well-groomed image
  • Be able to sit for extended periods of time
  • Possess a positive attitude and understand that we are all one team
  • Be able to work weekends, holidays, and overnight shifts and stay on position until relieved
  • Preferred:
    • Bachelor’s degree in aviation or a combination of education and experience in airline operations
    • Previous experience as an aircraft dispatcher in FAR 121 operation
    • Qualifications as a pilot, aircraft mechanic or air traffic controller highly desirable
    • Previous experience with Jeppesen Flight Planning suite


  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Paid time off
  • Vision insurance

Additional Information

Typical Schedule

  • 10 hour shift
  • 8 hour shift
  • Day shift
  • Holidays
  • Night shift
  • Weekend availability

Supplemental Pay Eligibility

  • Bonus pay eligible
  • Signing bonus eligible 


  • High school or equivalent (Required)


  • Part 121 Aircraft Dispatcher: 1 year (Preferred)


  • Aircraft Dispatcher Certificate (Required)

Shift Availability

  • Day Shift (Required)
  • Night Shift (Required)
  • Overnight Shift (Required)

Work Location

  • One location

Work Remotely

  • No

Work Location

  • Bedford, MA

Proud Equal Opportunity Employer

Job Description is inclusive of but not limited to the responsibilities listed

About Us

Waltzing Matilda Aviation LLC (WMA) brings together a group of professionals who are passionate about flying, many with over 20 years of aviation experience each. WMA is an FAA licensed Part 135 private jet charter operator. We began private (FAA Part 91) operations in June 2008 and have operated thousands of hours of safe and reliable flying since commencing operations out of the Boston area. We own and operate both our own aircraft as well as managed aircraft. We believe in utilizing the latest technology to ensure the safest operations. Our aircraft are equipped with the latest avionics that allow for landings with lower visibility conditions than most aircraft.

Proudly Launching Soon: Connect Airlines 

WMA soon expects to launch Connect Airlines, offering scheduled passenger service with De Havilland Q400 turboprops to create business friendly service between Toronto’s centrally located Billy Bishop Airport (YTZ) and important business centers in the US Northeast and Mid-West.


Come take off with us!

Thank You

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  • Location
    Bedford, Massachusetts
  • Department
    Operations | IOCC | G&A
  • Employment Type
  • Minimum Experience